Frequently Asked Quentions

Our STEM toys are categorized by age groups to ensure they match the developmental stage of your child. You can find age recommendations on each product page.
Once your order is shipped, we will send you a tracking number via email. You can use this number to check the status of your delivery on our website.
We accept returns within 30 days of purchase if the product is in its original condition and packaging. For more details, please visit our returns and refunds page.
Safety is our top priority. All our toys meet or exceed the safety standards set by relevant authorities and are regularly tested for safety compliance.
Yes, we ship internationally. Shipping costs and times vary depending on the destination. Please check our shipping policy for detailed information.
Our customer service team can be reached via email at support@geniusgearkids.com or through our contact form. We aim to respond to all inquiries within 24 hours.
We occasionally offer discounts and promotions. Sign up for our newsletter to receive updates on special offers and new products.
We accept various payment methods including major credit cards, PayPal, and other digital payment services. All transactions are secured with SSL encryption.
Orders can be changed or cancelled if they have not yet been processed for shipping. Please contact our customer service immediately if you need to make any changes.
Our toys are designed to enhance various skills such as problem-solving, creativity, critical thinking, and basic knowledge in STEM subjects. Each product description includes specific educational benefits.